Frequently Asked Question

How long will it take to have my kitchen cabinets manufactured?

To manufacture and have cabinets completely ready to install will require approximately 3 to 4 weeks.

How long will the installation of the kitchen cabinets take?

Cabinet box installation usually requires just 1 or 2 days, cabinet doors are hung later to avoid damage. This will require approximately 1 day for final install.

How long until the countertops are installed?

With such a wide range of tops available, timing will vary. Laminate tops will be installed approximately 2 to 3 days after box installation. Granite tops require approximately 1 to 2 weeks for delivery.

What do I need to do to prepare my kitchen to be installed?

Kitchen area should be primed and any overlay floor materials should be installed. Tile, linoleum or pre-finished wood floor go in after cabinet box install. Finished in place hardwood floors go in prior to box installation.

What wood species are available from Hallmark?

All wood species are available for cabinet doors; ask us about the pros and cons of various types.

What door styles are available?

All door styles are available, various sources of supply provide an endless variety to choose from.

How do I clean and care for my new cabinets?

To remove dust, simply wipe the surface with a cloth dampened with cleaning polish or mild detergent.

To remove fingerprints, cooking fumes, smoking residue, just wipe the surface with a cloth dampened with a non-wax polish or mild detergent solution. Avoid the use of ammonia based products or silicone oils as they may cause damage if used over a long period of time.

The finish is durable and resistant to most household spills. However, spills should be wiped up promptly to avoid potential problems.

Excessive prolonged exposure to direct sunlight, high temperatures and high humidity can cause damage to both the finish and the wood itself. These should be avoided.

What is the Hallmark warranty?

Hallmark offers a 5 year warranty for box construction and door finish under normal use. Lifetime warranty offered for slides, hinges and back plates.

What is the difference between stock, semi-custom and custom cabinets?

Stock — Stock cabinet manufacturers offer a full range of cabinets in specified sizes. With stock cabinets you “get what you pay for”. Some of the cheaper lines use doors of mismatched or lower quality woods. They may use thin laminates or actual paper products that simulate wood on finished sides. The parts of the case may be only glued together with no mechanical fasteners to ensure durability over the life expectancy of the piece.

Semi-Custom — Semi custom cabinets are produced by both stock and custom manufacturers. This product combines the advantage of an assembly line process with the ability to create some limited special sizes with some attention toward the importance of style.

Custom — Custom cabinet manufacturers make one kitchen at a time. The cabinets are not produced until the kitchen has been designed and all details are finalized. These totally custom “built-to-order” kitchens are considered premier “furniture grade” cabinet systems. These manufacturers generally offer the latest technology, construction methods and case materials, the most extensive array of accessories available, and a long history of excellence in service as well as in product.